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Learning and Development Manager

Company Name:
The Bowdoin Group
Learning and Development Manager
Company Description:
The Bowdoin Group provides customized recruitment solutions ranging from executive search to technology contracting. Our industry and domain expertise allow us to partner with market leaders and disruptors. We take a top down approach to understand our client's culture, aspirations and challenges to solve their critical hiring needs. This approach enables us to be creative in our problem solving, efficient in our execution and mutually vested in achieving exceptional results.
Since 1994, we've placed thousands of professionals throughout North America and the United Kingdom. We have been named one of the fastest growing private companies in Massachusetts by the Boston Business Journal for three years and have been recognized as one of Inavero's 2014 Best of Staffing Client Satisfaction Award winners - less than 2% of all staffing firms in the U.S. and Canada earn this distinction.
Position Overview:
Our accelerated growth and increased service offerings have created the need for a Learning and Development Manager. In this position, you will be responsible for developing and managing our training programs across all of our practices and functions (50+ people), including creating new effective content, refreshing existing content and creating streamlined and efficient training programs. The majority of the classroom training will be conducted by employees who are SMEs, enabling you to create a program and environment where employees desire to participate in delivering training classes. Thus, your ability to lead and influence others will be a key success factor.
Our ultimate goal with this new position is to provide employees an opportunity to grow and develop their careers, improve productivity and accelerate the time it takes employees to become proficient in their roles.
Responsibilities:
Evaluate critical gaps in training/learning and create an implementation plan that prioritizes most important needs. Create a training curriculum to meet critical needs.
Continually improve, design, develop and implement effective learning and on-boarding programs to accelerate the time it takes recruiters and sales to be proficient and for current employees to advance and improve their skills quickly.
Design and implement creative training materials that are effective to educate and enhance performance and remain relevant using a variety of media. Programs should be fun and interactive and foster collaboration.
Seek feedback and input from employees and proactively and promptly communicate training initiatives.
Coach and create effective growth and development opportunities for employees across all functions.
Develop trainer development programs and encourage employees to become involved in training efforts, including conducting training.
Identify skill gaps and develop programmatic and situational/"on the spot" training.
Measure and report on effectiveness of training, including creating tests for understanding and exams.
Engage collaboratively with managers to share feedback and create development plans.
Ensure recruiting best practices and processes are trained to and practiced, with excellence.
Manage logistics for training and on-boarding.
Qualifications:
5+ years of relevant experience in developing training content and managing training programs.
Process oriented, with strong project and program management skills.
Experience implementing new web based training tools.
Excellent written and verbal communications skills.
Bachelor's degree required.
Behavioral and Interpersonal:
Excellent training, leadership, relationship-building skills required.
Ability to collaborate with stakeholders in different teams to drive successful outcomes. Ability to influence change through a matrix organization.
Self-starter and intellectually curious.
Natural ability to be transparent and open to feedback.
Sense of urgency, resourceful and never sacrificing quality.
Capacity to work in a high growth, fast-pace environment.
Strong interpersonal, strategic and tactical planning and analytical skills. "Can do" attitude and intense desire to excel.
Collaborative, team player with high standards and ethics.

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